你将学到什么
To understand the background and meaning of the Six Sigma methodology and the role of the DMAIC process improvement cycle.
To identify the Voice of the Customer and translate into Critical to Quality parameters.
To understand the concept of random variables, probability mass fucntions and probability density functions.
To calculate probabilities using the Normal distribution.
To understand how the Central Limit Theorem applies to sampling and how to set up sampling plans.
To understand the importance of a Measurement System Analysis in a Six Sigma project.
To calculate Process Yield and Process Capability.
To perform a risk assessement using a Failure Modes and Effects Analysis.
How to apply the Define and Measure phases of the DMAIC cycle in your work or research, to identify problems and quantitatively assess the impact of process changes using statistical analysis.
课程概况
Understand the background and meaning of Six Sigma and the five steps of the DMAIC process improvement flow: Define, Measure, Analyse, Improve and Control. Discuss what “Quality” means and how to identify the Voice of the Customer.
You will learn how to set an improvement project goal, calculate process yield, and identify Critical to Quality parameters.
You will learn how to map a process and to use the necessary statistical techniques to establish the baseline performance of a process and to calculate the process capability.
To complement the lectures, we provide interactive exercises, which allow learners to see the statistics “in action.” Learners then master the statistical concepts by completing practice problems. These are then reinforced using interactive case-studies, which illustrate the application of the statistics in quality improvement situations.
Upon successful completion of this program, learners will earn the TUM Lean and Six Sigma Yellow Belt certification, confirming mastery of Lean Six Sigma fundamentals to a Yellow Belt level.The material is based on the American Society of Quality (www.asq.org) Body of Knowledge up to a Green Belt Level. The Professional Certificate is designed as preparation for a Lean Six Sigma Green Belt exam.
课程大纲
Week 1: Six Sigma Introduction
Introduction to the Six Sigma Methodology and the DMAIC process improvement cycle. Understand the contributors to thecost of quality. Discuss the difference between defects and defectives in a process and how to calculate process yield, including comparison of processes of different complexity using the metric DPMO.
Week 2: DEFINE - Defining the Problem
Discuss how to understand customer expectations, using the Kano Model to categorize quality characteristics. Start the first and difficult task of a Six Sigma project, Defining the Problem, and review the key content in a Project Charter.
Week 3: MEASURE - Statistics Review
Review of random variables and probability distributions used commonly in quality engineering, such as Binomial, Poisson and Exponential. Cover descriptive statistics, emphasizing the importance of clearly communicating our results of our project.
Week 4: MEASURE - Normal Distribution
Learn the characteristics of the Normal Distribution and how to use the Standard Normal to calculate probabilities related to normally distributed variables. Cover the Central Limit Theorem, and how it relates to sampling theory.
Week 5: MEASURE - Process Mapping
Introduce Process Mapping, including SIPOC and Value Stream Mapping. We identify the Critical-to-Quality characteristic for a Six Sigma project
Week 6: MEASURE - Measurement System Analysis
Learn the basics of Measurement Theory and Sampling Plans, including
Precision, Accuracy, Linearity, Bias, Stability, Gage Repeatability & Reproducibility
Week 7: MEASURE - Process Capability
Introduction to Process Capability and the metrics CP/CPK for establishing our baseline process performance.
Week 8: Quality Topics and Course Summary
Cover the basics of Tolerance Design and the risk assessemnt toolFailure Mode and Effects Analysis (FMEA).
Review the complete Six Sigma Roadmap before summarizing and closing the course.
预备知识
This course reviews basic statistics used in Six Sigma and quality management, applying them to quality problems and methods. Therefore, basic math skills are necessary.
常见问题
Who offers this program?
The Professional Certificate ProgramSix Sigma and Lean: Quantitative Tools for Quality andProductivityis offered by edX and the Technical University of Munich (TUM).
How many courses are in the program?
There are three courses in this program:
Course1 QPLS1x - Six Sigma: Define and Measure
Course2 QPLS2x - Six Sigma: Analyze, Improve, Control
Course3 QPLS3x - Lean Production
Do I need to take the courses in order?
The courses should be completed sequentially, but it is not required that they be completed in any particular order. However, as Course2 QPLS2x - Six Sigma: Analyze, Improve, Control builds on the material in Course1 QPLS1x - Six Sigma: Define and Measure , we strongly recommend that you take QPLS1x before you take QPLS2x.
Which certification do I earn for this course?
You will earn the Verified Certificate forCourse1 QPLS1x - Six Sigma: Define and Measure.
What certificates do I earn with this program?
Upon successful completion of this program, learners will earn both theedX Professional Certificate for the programand theTUM Lean Six Sigma Yellow Belt certification. In order to achieve the TUM Lean Six Sigma Yellow Belt Certification it is mandatory to complete all 3 courses in the program and achieve a Verified Certificate in each. Then, automatically, you will earn the edX Professional Certificate and the TUM Lean Six Sigma Yellow Belt certification.
The TUM LSSYB is based on the American Society of Quality (www.asq.org) Body of Knowledge up to a Green Belt Level. The Professional Certificate is designed as preparation for a Lean Six Sigma Green Belt exam.
What is the passing grade for the course?
Anoverall average for all homework sets and peer-review assignments of 70% is required topass the course.
Do I need to achieve 70% on each homework?
No, you need an average grade for all homework sets and peer-review assignments of 70%. This means you can do poorly or miss a homework set as long as you do well enough on other homework sets to achieve 70% overall.
How do I receive the edX Professional Certificate for this program?
The Professional Certificate will be available from your dashboard after the end of the course.
How do I receive the TUM Lean SixSigma Yellow Belt Certification for this program?
If you have earned the Verified Certificate for all three courses in the program, then you will receive the edX Professional Certificate and the TUM Lean Six Sigma Yellow Belt. These will be sent to you by email.
-- For those finishing all courses by October 31, 2020, you will receive your certificate before November 31, 2020.
-- For those finishing all courses by February 28, 2021, you will receive your certificate before March 31, 2021.
-- For those finishing all courses by June 30, 2021, you will receive your certificate before July 31, 2021.
When you have passed all three courses with a verified certificate and received the edX Professional Certificate, you can also include in your CV that you have achieved the TUM Lean Six Sigma Yellow Belt, TUMLSSYB.
(Note: If you do not receive a certificate within 1 month of these deadlines, please send an email to the course email: qpls1x.mooc@tum.de.)
