课程概况
Managing multiple projects presents different and additional challenges when compared with the management of a single project. This advanced hands-on course builds on the project managers’ previously acquired knowledge and skills in the areas of scope, time, cost, risk, human resources, leadership, and teambuilding through a combination of videos, discussions, and team-based learning exercises.
This capstone course lets you put into practice the project process groups and knowledge areas that are outlined in the Project Management Body of Knowledge Guide (PMBOK® Guide) and expands it to those required to management multiple projects.
These skills include delivering appropriate and timely communications and applying advanced, effective management skills. You’ll learn how to oversee multiple stakeholders; prioritize tasks; and allocate resources efficiently. You’ll explore scheduling techniques that allow you to balance resource utilization with project risks and achieve a desired level of responsiveness that can lead to a schedule that ensures optimal stakeholder satisfaction. The basics of portfolio management, program management, and Scrum Agile project management techniques are also covered.
Group Work:
You will be assigned to a Coursera team for the group project. Given the class size, the number and size of the groups may vary. You may see additional members join or drop from your group as they register or opt to not continue for this course. Thus, it is important to understand that just as in real-life project teams, you will be expected to manage the completion of the project activities with a possible team member changes.
课程大纲
Portfolio, Program, and Project Management
This module discusses project management, program management, and portfolio management in the context of multiple projects.
Master WBS Creation and Resource Planning
This module introduces a master Work Breakdown Structure for multiple projects. It introduces the resource planning that is involved in multiple projects, as well as stakeholder identification.
Stakeholder and Communication Management, Leadership
This module focuses on communication management for multiple projects. As well, it develops the concept of the strategic program manager and the skills required for leadership.
Resource Utilization Planning and Master Schedule Development
This module covers resource utilization planning for multiple projects as well as master schedule development for multiple projects. Shared resources are a recurring topic throughout the module. Students learn how create a master schedule optimized for resource availability.
Risk Management; The Impact of Multi-Tasking; Buffers
This module enables the learner to create a master risk register in order to manage risk on multiple projects. The theory of constraints is introduced and techniques for management of critical chains are developed.
Scrum of Scrums; Final Projects
In this module, students complete work on their final group projects and learn "Scrum of Scrums" agile project management. Students learn how to decide whether to use a release retrospective or lessons learned in the closing phase of a project.
