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销售管理 | MOOC中国 - 慕课改变你,你改变世界

销售管理

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圣彼得堡国立技术大学
Coursera
  • 完成时间大约为 12 个小时
  • 初级
  • 英语
注:本课程由Coursera和Linkshare共同提供,因开课平台的各种因素变化,以上开课日期仅供参考

你将学到什么

Learn to determine the place and role of sales in the marketing mix of the organization.

Learn to formulate a sales strategy in various areas.

Learn to form the organizational structure of sales management.

课程概况

Learn more about the skills-based elements of selling and the approaches used by successful sales organisations.

By taking this Introduction to Sales Management course, you can learn the key skills needed to be effective in sales. While using traditional selling tenets as its foundation and teaching you the role of sales in everyday life, this course adapts these concepts to the rapidly changing world of business, including the use of Twitter, LinkedIn, Facebook, blogs, wikis, and other interactive ways of connecting with customers.

课程大纲

Welcome!

Lecture 2. Sales strategy

The topic examines the relationship of marketing strategies and sales strategies; types of sales strategies are determined: Account Targeting Strategy, Relationship Strategy, Sales Channel Strategy, Selling Strategy.

Lecture 3. Salesforce size, budgeting and compensations

The topic of the lesson is the determination of the size of the sales department and the choice of the staff salary system. The topic also addresses issues of economic analysis and budgeting of sales.

Lecture 4. Organizational structures

The topic deals with the principles of formation of organizational structures of sales management,

discusses the types of organizational structures and their applicability in various situations.

Lecture 5. Sales techniques

The topic examines the job descriptions of sellers, the sales process and various sales techniques.

Lecture 6. Motivation and performance evaluation

The topic examines various theories of salespeople motivation and methods of salespeople performance evaluation.

Lecture 7. Recruitment, training and leadership

The topic deals with the recruitment, selection, training of sellers, as well as leadership-based models of

seller management.

Case on GGR-movie

In this case you'll find GGR-movie links. You should watch this movie and answer the Quiz.

Exam

Now, you're ready to pass the exam. Firstly, try to pass the Training Exam.

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